Shipping Updates

The purpose of this page is to try and provide transparency and clarity around the status of your order and, specifically, when it can be shipped.

I am happy (and so relieved) to report that, as of July 13, 2021, we have stock available for immediate shipping. Please see below for full details.

July 13, 2021

USA

US inventory is now available for all but black and gold. Orders will be processed daily and you should receive your order within 3-5 days of shipping.

Black blocks are being received and will be coming online continuously over the next couple of weeks.

Gold blocks will be unavailable for the rest of 2021.

NOTE: Once the shipment has been processed you will receive an email with a tracking number.

Canada

All inventory is now available in Canada. Orders will be processed daily. You should receive your order within 3-5 days of shipping.

NOTE: Once the shipment has been processed you will receive an email with a tracking number.

July 10, 2021

USA

US inventory is being processed at the receiving warehouse NOW!

Pink and red blocks are available to ship immediately.

Blue and black blocks are still being received and will likely be another week before they are available to ship.

Gold blocks will be unavailable for the rest of 2021.

Canada

All inventory is now available in Canada. Orders will be processed daily. You should receive your order within 3-5 days of shipping.

NOTE: Once the shipment has been processed you will receive an email with a tracking number.

June 16, 2021

USA

The US shipment has cleared inspection but is still sitting at the container freight station. Containers don’t usually spend any more than a week or so in this facility, but these are strange times!

ORDER SHIPPING ESTIMATE: 3rd week of July (maybe?)

Note: Pink and red blocks can be shipped immediately.

Canada

The shipment was sent to the warehouse two days ago. It should arrive at the warehouse within 7 days. The receiving process normally takes 3-5 days, but during COVID has been taking longer.

ORDER SHIPPING ESTIMATE: First week of July

Note: At this time, all colours in Canada are out of stock.

June 10, 2021

USA

The shipment is still at the LA port with the container it is loaded in being flagged for inspection. It is most likely that this inspection delay is just a random check, but we are stuck waiting until it is done, regardless.

ORDER SHIPPING ESTIMATE: Mid-July

Note: Pink and red blocks can be shipped immediately.

Canada

The shipment will arrive at our home on June 11. It will be repackaged for the fulfillment centre and sent off within 2-3 days.

ORDER SHIPPING ESTIMATE: End of June/First week of July

Note: Pink blocks can be shipped immediately.

June 2, 2021

USA

The shipment has arrived at the LA port and is “pending discharge from the vessel”. The container that the Bear Blocks are in was also randomly flagged for examination by the CET.

We don’t really know how long this will take, but unloading and clearing customs is probably a 10-14 day process considering the backlogs at the LA port.

After the shipment clears customs it needs to be shipped to our warehouse and received. Because of shipping and receiving backlogs we could be looking at mid-July before we can ship out orders.

ORDER SHIPPING ESTIMATE: Mid-July

Note: Pink and red blocks can be shipped immediately.

Canada

The shipment has arrived at the Vancouver port and should be unloaded and clear of customs by June 8. It will then take approximately 10 more days to arrive at the warehouse where it will be received into inventory.

The receiving process can take anywhere from a few days to a few weeks, but lately it has been getting a bit faster so let’s cross our fingers!!

ORDER SHIPPING ESTIMATE: End of June/First week of July

Note: Pink blocks can be shipped immediately.